Find answers to frequently asked questions about Tempest's acquisition of the Sports Tourism Index™ from Huddle Up Group.
We are thrilled to announce the acquisition of the Sports Tourism Index™ — one of the most powerful resources in the sports tourism industry — as well as a new, long term strategic partnership with sports consultancy Huddle Up Group.
See below for answers to common questions regarding the partnership and how existing Tempest and Huddle Up Group clients can manage their accounts. If you have additional questions, please contact Cole McKeel ([email protected]) or [email protected].
The Sports Tourism Index™ + Scout will be managed by the team at Tempest as a division of iDSS. The Tempest Team and the Huddle Up Group team will be working closely together on client success initiatives and the technological roadmap.
Yes, the Huddle Up Group will continue to offer its consulting services as well as work with Tempest in managing and marketing the Sports Tourism Index™ + Scout platform.
Future renewal notices and invoices will be sent out by Tempest.
Sports Tourism Index™ + Scout does not require an iDSS Subscription and can be accessed independently just as it stands today.
The Tempest team will be individually reaching out to current iDSS users to provide a detailed Q&A introduction to the Sports Tourism Index™ + Scout, and will assist with activation, implementation, and training where needed.
Please contact [email protected] for all support requests.
Please contact[email protected] for all billing support requests.
We have no plans to adjust pricing for the Sports Tourism Index™ + Scout.
Huddle Up Group and Tempest team members will be reaching out to all Sports Tourism Index™ and Scout subscribers over the next few weeks and will update you on your Client Manager. In the meantime, for immediate assistance, please contact [email protected].