Previous Webinars

In case you missed a recent webinar, check out the archive here.

Tempest Webinar: Crisis Communication Strategies 6/24/20

In case you missed this conversation, we discussed how the Meet Minneapolis team has been working to facilitate communications during demonstrations in the wake of the death of George Floyd.

Thank you to everyone who attended and to the Meet Minneapolis team who shared their insights and expertise:

  • Melvin Tennant, CAE, President and CEO of Meet Minneapolis
  • Courtney Ries, Vice President Branding and Strategy of Meet Minneapolis

Tempest Webinar: Reopening Best Practices & Guidelines 5/20/20

Join us for a webinar sharing stories from destinations looking towards recovery. Find out how other destinations are planning to safely reactivate their visitor centers and learn about guidelines and best practices for welcoming locals and visitors back out to support your community during reopening.


  • Beth Wiles, Executive Director, Pulaski County Tourism Bureau
  • Jode Mull, Director of Tourism Services, Georgia’s Blue Ridge and the Fannin County Chamber of Commerce
  • Susan Morton, Tourism Sales Manager, Waco CVB

Watch the full recording above or check out our blog, where we've summarized the top four takeaways from the conversation.

Tempest Webinar: Preparing for Recovery 4/29/20

Learn how destinations are uniting their communities and leveraging technology to lay the foundation for a successful recovery. Tempest's CRM and marketing experts will be joined by destination organization leaders who will share how their communities are preparing to safely and successfully restore economic vibrancy:

  • Andy Williams, CEO of Visit Roswell
  • Jennifer Wesselhoff, President & CEO of Visit Sedona and the Sedona Chamber of Commerce
  • Eddie Kirsch, Director of Marketing & Communications of Visit Big Bear
  • Rob Lopez, Vice President & Director of Visit McAllen

Tempest Webinar: Cleaning Your Data & Content 4/15/20

We've heard from many of you that you are using this time to review and cleanse your data.We know this task can be a daunting one, but our team is here to help! Our CRM experts and content strategists share best practices and tips and tricks that can help you as you spring clean and "KonMari" your content. Featuring insights on how to keep your data sparkling clean year-round from Jeffrey Church, Visitor & Partner Services Manager for Visit Berkeley. 

Above is a video excerpt sharing best practices and tips for updating your website content. iDSS users can access the full webinar recording on the iDSS Hub.

iDSS Webinar: iDSS Publish Overview 4/8/20 

Over the next few months, we will be releasing and sharing a wide variety of helpful new iDSS features, including the new iDSS Publish application. iDSS Publish can help you to be prepared when things settle down, and it is time to turn from supporting our communities, to marketing our communities again. 

In Case You Missed It:

If you missed this webinar and would like to learn more about iDSS Publish, please contact us to learn more.

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Community Webinar: Wednesday 4/1/20

In case you missed it, listen to this discussion about how destinations are responding to foster community ties during the COVID-19 event, and prepare for recovery. 

Featuring voices from the community including:

  • Kristen Pepper, Marketing Director for Huntsville/Madison County CVB
  • Andy Williams, CEO of Visit Roswell
  • Courtney S. Ries, Senior VP of Destination Branding and Strategy for Meet Minneapolis

Learn more about about the Huntsville/Madison County CVB Local Activation Campaign here

Community Webinar: Wednesday 3/18/20

In case you missed our recent webinar, we shared tips and resources about what destinations are doing in response to this crisis. Here's the recording and slides featuring voices from the travel community including:

  • Jennifer Wesselhoff, President/CEO of the Sedona Chamber of Commerce & Tourism Bureau
  • Wes Rhea, CEO of Visit Stockton
  • Becky Daniels, Executive Director of Discover Schenectady

Community Webinar on COVID-19 Resources: 3/13/20 

Thank you to everyone who attended the COVID-19 Webinar and contributed helpful examples and thoughtful questions. While we did record the webinar, we were disappointed with the quality of the audio. You may view the slides here, and, in lieu of sharing the audio, we’ve added a summary of highlights from the conversation on our blog.