Director, Insights & Reporting

Location: Remote

WHO WE ARE

Tempest helps destination organizations be powerful assets for their community. We do this by building websites that locals can be proud of, providing cloud software that strengthens relationships, and marketing programs that support local communities.

WHO WE ARE LOOKING FOR

The Tempest team is growing and we are looking for new members for our iDSS Data Services Team. The iDSS Data Services team is responsible for migrating new clients to our SAAS CRM platform iDSS and all of iDSS Reporting. You will work directly with our Data Architect, and VP of Platforms to create and manage all reporting insights and visual dashboards within the CRM Platform. We are looking for team players who value diversity, hard work, and creativity. Bonus points if you are passionate about the travel industry.

You are passionate about data, comfortable interfacing with internal team members as well as external clients and you thrive in a collaborative team culture.

This is a great opportunity for someone who wants to join a team of experts and gain a ton of experience in a super fun industry.

A DAY IN THE LIFE OF A DIRECTOR, INSIGHTS & REPORTING AT TEMPEST MAY INVOLVE

  • Daily standup calls with the Data Services & Support Teams
  • Data Services Project Delivery
    • Sprint Management
    • Current maintenance of requests for custom report creation and enhancement
    • Process & Documentation
  • Reporting
    • Catalog current usage and scope of existing "Standard Reports" as well as custom reports
    • Current maintenance of requests for custom report creation and enhancements
    • Work with Data Architect to spec out/project plan
  • Product
    • Working with Creative Team & VP of Platforms to build standard "Report Design Best Practices" so that all dashboards have consistent themes, look and design standards
    • Create Power BI reports & Dashboards
    • Support ongoing custom reporting needs
    • Work with Data Architect to implement/build reports/exports as needed
      • Document Templates (invoices etc...)
      • Raw Data (csv, formatted excel etc...)
  • Creation & Delivery of Tempest Internal and Client Data Analytics

SKILLS

  • Experience planning and running Agile Sprints (daily scrums, sprint planning etc...)
  • Experience writing detailed task/ticket specifications for development from product requirements
  • SaaS Product Management Experience
  • Familiarity with working with and performing QA tasks in a sprint
  • Microsoft SQL Server experience writing/updating Reports and Data Scripts
  • Experience with Data Analysis/Dashboard Tools (Power BI, Tableau, BiRT etc...)
  • Knowledge of Microsoft Excel (and Google Sheets)
  • Excellent communication skills both written and verbal
  • Highly organized with strong attention to detail
  • Concern for order and quality
  • Highly motivated and able to work on own initiative
  • BA/BS Degree in a relevant discipline (e.g. Engineering, Design, Computer Science, etc)
  • Knowledge of source control systems, preferably Git (and familiarity with GitHub)
  • Positive Attitude

PERKS + BENEFITS

  • Great Center City Philadelphia Location
  • Flexible working from home and remote policy
  • Travel Opportunities
  • 401k Match & Profit Sharing
  • Health & Wellness
  • Health Insurance
  • Dental
  • Vision
  • HSA,FSA
  • Supplemental Life, Long Term & Short Term Disability
  • Onsite Gym
  • Wellness Programs
  • Company Outings
  • Generous PTO
  • Paid Holidays
  • Casual Work Atmosphere
  • Career Growth Opportunities
  • Online Training and Tuition Reimbursement for ongoing education

SALARY  RANGE

$80,000-$90,000

If this sounds like a good fit, please email resume and cover letter to [email protected]