Tempest helps destination organizations be powerful assets for their community. We do this by creating websites that locals can be proud of, providing cloud software that strengthens relationships, and marketing programs that create positive impact.
Who We are Looking For
We are looking for an engaging, passionate, strategic account management professional to join our team. You will team up with our creative, web, paid, and content teams to make a positive impact on our client's onlinesuccess.
You are a great communicator and excel not only at demonstrating success to clients, but you also know how to create a tactical plan and identify opportunities for improved success, through new or existing projects and campaigns. You can coordinate across multiple external teams to ensure a project success, and work internally to ensure client needs are effectively communicated and project teams have the information they need to execute on a tactical plan.
You are just as comfortable sharing your thoughts in a client presentation as you are collaborating with our creative and technical teams, as well as pitching new ideas to our executive team.
This is an ideal opportunity for someone who wants to dig deep into the client needs and marketing strategies for multiple clients in a single vertical (tourism of course) to identify trends, opportunities, and then develop strategies and secure client buy-in through tactics that are repeatable and sustainable.
A day in the life of a Account Manager at Tempest may include
Leading client presentations and discovery sessions
Working with community members and governing boards to communicate project goals and strategies
Traveling to client destinations for creative briefs and on-site familiarization missions
Collaborating with creative, performance marketing, SEO, and web teams to create digital marketing projects and campaigns that deliver success
Using a deep understanding of visitor behavior online and how programmatic, SEM, and paid social strategies can deliver results
Keeping clients informed of progress towards project goals
Following up with clients and internal teams to ensure projects stay on schedule
Conducting monthly and weekly status calls with clients, communicating success and demonstrating performance
Identifying opportunities to expand relationships with clients through new projects and campaigns
Travel up to 50%
Google Sheets and Microsoft Excel
Organized, detail-oriented, and great at follow-through
Critical thinking skills with creative, detail- and client-oriented approach to proactive identification and resolution of issues.
Ability to organize priorities in a fast-paced and dynamic client-driven environment.
Website Content Management System (CraftCMS,Wordpress, Drupal)
Website Analytics (Google Analytics, Google Data Studio, Fathom)
Perks + Benefits
Great Center City Philadelphia Location
Flexible working from home and remote policy
401k Match & Profit Sharing
Health & Wellness
Supplemental Life, Long Term & Short Term Disability
Casual Work Atmosphere
Career Growth Opportunities
Online Training and Tuition Reimbursement for ongoing education
If this sounds like a good fit, please email resume and cover letter to [email protected]