Account Coordinator

Location: Philadelphia, PA

Who We Are

Tempest helps destination organizations be powerful assets for their community. We do this by creating websites that locals can be proud of, providing cloud software that strengthens relationships, and marketing programs that create positive impact.

Who We Are Looking For

We are looking for a detail-oriented, empathetic, and motivated Account Coordinator to join our Account Services team. As Account Coordinator, you will work closely with our Account Management team to manage day-to-day creative, content development, SEO, and analytical tasks for our integrated marketing services clients. You will use your strong multitasking and organizational skills to ensure our client’s websites and campaigns meet the highest standards in digital marketing to deliver maximum impact online. 

The ideal Account Coordinator candidate thrives in a fast-paced agency environment and collaborates well with project team members to ensure on-time delivery of account tasks and a high degree of client satisfaction. Their attention to detail ensures internal agency teams have comprehensive and well-documented requirements for tasks, and their strong interpersonal skills allows them to work collaboratively with colleagues to help execute tasks on time and help foster strong relationships with our clients.

A day in the life of an Account Coordinator at Tempest may include

  • Managing workflow of day-to-day duties for assigned client accounts
  • Securing client approval on content development, creative recommendations, and other action items in a timely manner
  • Drafting call agendas and prioritizing areas of focus for client conversations
  • Detailed documentation of discussion topics during client-facing meetings and timely follow-up on action items
  • Proactively communicating the status of ongoing projects to clients
  • Documenting client feedback and prioritizing needs to internal teams
  • Proofreading all content and creative materials
  • General support for account management team


Skills

  • Excellent written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Analytical skills
  • Ability to handle multiple projects concurrently, and manage a variety of requests and competing priorities
  • Good interpersonal skills, good listener and creative problem solver
  • Proficiency in Microsoft Office Suite & Google Apps for business
  • BA/BS Degree

Perks + Benefits 

  • Great Center City Philadelphia Location
  • Flexible working from home and remote policy
  • Travel Opportunities
  • 401k Match & Profit Sharing
  • Health & Wellness
  • Health Insurance
  • Paid Parental Leave
  • Dental
  • Vision
  • HSA,FSA
  • Supplemental Life, Long Term & Short Term Disability
  • Onsite Gym
  • Wellness Programs
  • Company Outings
  • Generous PTO
  • Paid Holidays 
  • Casual Work Atmosphere
  • Career Growth Opportunities
  • Online Training and Tuition Reimbursement for ongoing education 

Salary Range

$40,000- $50,000

If this sounds like a good fit, please email resume and cover letter to [email protected]